Purchase Policies

ORDER:

By placing an order, the buyer represents that he or she is of legal age and the knife will be used in a lawful manner.  It is the buyers responsibility to obey all local, state, federal and international laws in regard to the possession or use of any item purchased from Lunn Custom Knives & Knives by Gail.

Once your order has been received we will contact you with the total cost including shipping and insurance charges.  Orders are shipped fully insured for the amount of purchase via United State Postal Service Express Mail with signature confirmation (unless otherwise specified). 

 

PAYMENT OPTIONS:

We accept United State Postal Money Orders, Wire Transfers, Personal Checks ( must clear before shipping) and Paypal. 

 

RETURN POLICY:

You may return any knife within five (5) business days.  Shipping & insurance charges are not refundable.  The knife must not be damaged or tampered with.  Full insurance and signature confirmation are required on all returns.  Please contact us for shipping address: 

phone:   870-424-2662

email:  gail@lunnknives.com

 

WARRANTY:

We will warranty our workmanship for as long as we are making knives. Natural handle materials such as wood, stag, ivory, pearl and bone are not guarantee.  These natural materials may crack, discolor or shrink due to change in age, temperature and humidity.